Frequently Asked Questions about Your Private Driver

How can I make a taxi booking on your system?

We use the easiest and most efficient taxi reservation system. It takes you few seconds to have a quote and few minutes to complete a booking. For that, all you need to do is, from the booking widget that is on our homepage, fill in your pick-up address and drop-off address, indicate the day and date of your trip and click on the “Get Price” button and that’s it. The next thing you will see is our different prices per type of vehicle. If you agree with the price, simply select the vehicle of your choice, then click on the “Book now” button. From there you will need to provide extra information we need to smoothly process your booking. Otherwise, if you don’t agree with the price, you just have to leave the website without booking.

Other reasons to choose us for all your airport taxis trips?

45 minutes of waiting time at the airport (After real flight landing time)

We provide baby seats and booster seats.

Meet and greet service at the airport.



What if I cannot find my taxi driver?

In this case you can call or WhatsApp your driver directly or call the dispatch at this number +32466162494. We are also available on WhatsApp with the same telephone number.

Do you offer shared or a private transfer?

Your Private Driver offers only private transfers for its customers. You don’t need to worry about travelling with strangers.

How can I cancel my order for your airport transfer service? Also will I be refunded?

This is the most Frequently asked questions. Indeed, you can cancel your trip until 24 hours prior to the pickup time. You don’t have to bother about any fine for cancellation within this period. Full amount is refunded in a timely manner. However, you are not eligible for a refund if you cancel after this time.

Do you have affiliate partners?

Yes, some of our affiliate partners are  Taxi Brussels, Taxi To Airport Service, Dabura SRL and Tomorrowland Taxi.